Privacy Policy

Last Updated: December 16, 2025

Bally Casino is committed to protecting your personal data. This policy outlines how we handle the information we collect during your use of our Service.

1. Types of Data Collected

  • Account Registration Data (PII): Name, address, date of birth, email, and proof of identity documentation, required for account opening and regulatory compliance (KYC).
  • Financial Data: Transaction history, deposit and withdrawal records, and partial payment method details (we do not store full payment card numbers).
  • Technical Data: IP address, device model, operating system, browser type, and location data, used for security and service optimization.
  • Usage Data: Gameplay activity, betting patterns, and interaction with website features.

2. How We Use Your Data

We process your data for the following essential purposes:

  • Service Delivery: Managing your account, processing payments, and enabling access to games.
  • Legal Obligations: Compliance with age verification, anti-money laundering (AML), and responsible gaming regulations.
  • Security: Monitoring for fraudulent activity, system stability, and protecting our platform.
  • Marketing: Sending personalized offers and updates (with your consent, where required).

3. Sharing and Disclosure

Your data may be shared with:

  • Regulatory Bodies: Licensing authorities and government bodies, as legally mandated.
  • Service Partners: Third-party vendors providing payment processing, IT support, and fraud detection services.
  • Affiliates: Our corporate group entities for internal business purposes.

4. Data Security and Retention

We implement stringent technical and organizational measures (including encryption and secure servers) to protect your data. We retain data only for the necessary period to fulfill our legal and business obligations.

5. Your Privacy Rights

You have the right to access, correct, or request the deletion of your personal data, subject to any legal retention requirements. Please contact our support team to exercise these rights.

6. Contact Information

For any privacy-related questions, please reach out to our support team:

Email: [email protected]